Mauritius Telecom (MT) is the leading telecommunications operator and service provider in Mauritius. Incorporated in 1988 as Mauritius Telecommunications Services (MTS), it acquired the assets of Overseas Telecommunications Services (OTS) in 1992 and became Mauritius Telecom. The Company has since enjoyed a phenomenal rate of development and it is now one of the top enterprises in the country, with revenue exceeding Rs7.1 billion in 2009.
Mauritius Telecom’s strategy for growth is centred on innovation, in line with its vision “To be a Premier World-Class Infocom Services Provider”, whilst the Commercial strategy is led by the vision “Together we can do more”. Over the years, the Company has invested considerably in restructuring the organisation so that it functions as an integrated operator. In parallel, employees have shown increased dedication to providing customers with high standards of service.
The Government of Mauritius, the State Bank of Mauritius and the National Pensions Fund hold 59% of the shares in the Company. 1% of Mauritius Telecom shares were sold to eligible employees and pensioners in 2007 at a discounted rate under an Employee Share Participation Scheme. The remaining 40% are held by France Telecom, through its investment vehicle RIMCOM. Meanwhile, the Company has been preparing itself for a stock-exchange flotation, for which it has already met all listing criteria.
Mauritius Telecom is committed to providing its customers with quality ICT services at competitive prices. It provides a full spectrum of voice and data services using fixed, mobile and internet platforms. Mauritius Telecom also offers convergent services through My.T, its Multiplay-IPTV service. Television on mobile was introduced in May 2009.
Mauritius Telecom also has a regional presence through its investments in Orange Madagascar.
Mauritius Telecom is the country’s only telecommunications company that provides universal services and universal access. To meet these responsibilities, the Company is committed to developing its networks throughout the country and to providing effective services to all citizens and residents within the Republic of Mauritius.
By the end of March 2010, the Company had acquired over 1.1 million subscribers for its fixed line, mobile, internet dial-up, broadband and My.T convergent services. This significant customer-base has enabled Mauritius Telecom to strengthen its position as market leader and preferred end-to-end solutions provider.
Since the rebranding of all mobile and internet services to Orange in April 2008, there has been a quantum leap in providing customers with innovative services and experiences. Telecommunication services are becoming increasingly convergent and Mauritius Telecom makes every effort to meet developments in customer requirements in an increasingly competitive market. Through the Orange brand, customers are already benefiting from the advantages afforded by one of the world’s leading telecom operators and a strong international brand.
Mauritius Telecom is continually developing and upgrading its networks to provide high-performance voice, data, video and multimedia services. The Company is gradually migrating to the New Generation Network (NGN).
Today, the Company’s real-time technology services and solutions, coupled with its experience and know-how, are providing businesses with a one-stop solution for IP-based services, virtual private networks, and high-speed internet access and application services for improved decision-making anytime, anywhere. Access to broadband has been increased through lower tariffs for both business and residential customers, as part of Mauritius Telecom’s commitment to aligning its strategy with that of the Government’s vision of Broadband Mauritius.
The Company offers global connectivity via the SAT3/WASC/SAFE undersea fibre-optic cable and satellite systems. As the provider of international bandwidth services, Mauritius Telecom continuously upgrades available bandwidths on the SAT3/WASC/SAFE cables in order to meet the increasing demand of call-centre and BPO operators and of customers connecting to bandwidth-hungry services such as Facebook, YouTube and on-line games.
Mauritius Telecom is playing an active part in the process of connecting Mauritius to the EASSy (Eastern Africa Submarine System) cable, which will link the countries of East Africa and Madagascar between themselves and with the rest of the world.
The Company has invested in the LION (Lower Indian Ocean Network) cable that entered service in the second half of 2009. LION will connect Mauritius to Reunion and Madagascar and will provide the country with a second cable landing point, after the SAFE landing station at Jacotet Bay, thereby allowing additional redundancy and route diversity. This investment, together with those in the EASSy and the EIG (Europe-India Gateway) submarine cable systems, will further increase the reliability, resiliency and bandwidth capacity of our international connectivity.
Mauritius Telecom fully engages in its Corporate Social Responsibility (CSR) role and, indeed, CSR play a major part in how the Company functions. The Company has enhanced its strategies to comply with good Corporate Governance practices, provide fair working conditions, offer secure products and services, avoid damaging the environment and continue to support many worthwhile educational, sporting, environmental and community projects. Meanwhile, in its endeavour to make ICT available to as many people as possible in Mauritius, the Company launched the Mauritius Telecom NetPC in June 2008. In the year 2009, it launched the Mauritius Telecom Foundation.
